Please try to arrive no more than 5 minutes before your appointment start time.
If you use public transport to travel to your appointment you must wear a mask or face covering.
If you arrive early by car please wait in your car until it is time to come in. Some of our services may ask you to wait in your car until it is time for your appointment.
If you have arrived by public transport then you may wait in the waiting room of the building.
If you are very early we may need to ask you to come back nearer to your appointment start time. This is so we can keep a safe distance between people in the clinic and waiting areas.
Entering a clinic
When you enter the clinic building please use the hand gel provided.
Let our reception team know you have arrived, as part of your check-in a member of the team will ask if you, or anyone in your household or bubble have any symptoms of coronavirus.
If it is safe to do so you will then be shown to the waiting area.
If you have any concerns about arriving at clinic please call the number on your appointment letter. A member of our team can talk to you about how we can support your needs.